Booking Terms & Conditions
Deposits & Payments
- A 25% deposit plus the full cost of any airfare tickets is required to secure your reservation.
- The remaining balance is due 45 days prior to the tour start date.
- Payments are accepted by credit card, bank transfer, and for some itineraries, cash upon arrival.
- If you choose to pay by credit card a 3-4% bank processing fee will apply.
Rates & Taxes
- All rates are subject to change due to exchange rate fluctuations.
- Best Way Travel reserves the right to correct any pricing errors.
- Airfare rates are not guaranteed until tickets are issued and paid in full.
Change & Cancellation Policy
- Cancellation fees are calculated based on the total tour cost:
- From the booking date until 61 days prior to arrival: 0% cancellation fee, excluding airline tickets and cruise ship, which are subject to the airline and cruise ship cancellation policies.
- 60–31 days prior to departure: 50% cancellation fee
- 30–15 days prior to departure: 75% cancellation fee
- Within 14 days of arrival: 100% cancellation fee
- No refunds will be issued for no-shows, early departures, or unused services.
- Refund requests must be submitted in writing and will be processed within 30 days.
- Please Note:
- Airline tickets are subject to the airline’s own change and cancellation policies.
- Cruises may have special deposit, payment, and cancellation conditions, which may differ from the above and will be communicated accordingly.
- Bookings made for peak periods are subject to different cancellation and refund policies than our standard terms
Flights
- Quoted prices are estimates and flight times are approximate.
- Any changes to flight schedules may result in a price adjustment.
Travel Documents & Identification
- All travelers must possess a valid passport and any required entry visas.
- Failure to obtain proper travel documents does not constitute grounds for cancellation or refund.
- Passports must be valid for at least six (6) months beyond the return date and contain a minimum of two blank pages.
- Passenger names on all travel documents must exactly match the passport (first, middle, and last names).
- The Egypt entry visa fee is payable in cash upon arrival per person.
Flight & Ferry Delays
- Airline and ferry schedule changes or delays are beyond the control of Best Way Travel and are considered an inherent risk of travel.
Hotels
- Hotel accommodations will be provided as outlined in the itinerary.
- If a listed hotel is unavailable, an alternative hotel of equal category will be offered.
Cruises
- Cruise accommodations are based on the itinerary description provided.
- Cruise lines reserve the right to substitute vessels or modify itineraries, sometimes at short notice, due to operational, weather, or navigational conditions.
- Best Way Travel is not responsible for cruise ship decisions regarding ship substitutions or itinerary changes.
- Due to docking conditions on the Nile, cruise ships may dock side by side, which may limit cabin views.
- Tipping is customary on Nile cruises and is generally expected at USD 5–10 per person per night, covering drivers, hotel staff, cruise crew, and service personnel.
Check-In / Check-Out
- Hotel check-in time: 2:00 PM | Check-out time: 12:00 PM
- Nile cruise check-in: Before lunch | Check-out: 8:00 AM
- Early check-in or late check-out may be arranged for an additional fee, subject to availability.
Acceptance
- Payment of a deposit or full payment constitutes acceptance of all the above terms and conditions